Sales & Operations Coordinator

Sales & Operations Coordinator (Temporary – 3 Months)
 Part-Time. 25 hours per week | Fully Onsite | Portland, OR Headquarters

Are you the kind of person who thrives when there are a lot of moving parts — and somehow makes it all look easy?

Voodoo Doughnut is looking for a high-energy, highly organized Sales & Operations Coordinator to jump in and help power the next phase of growth for our business. This is a temporary 3-month full-time role based onsite at our Portland headquarters, ideal for someone who loves people, operations, customer experience, and keeping the wheels turning behind the scenes.

This role was created with one big goal:
 Free up store teams, improve efficiency, and capture untapped revenue opportunities.

In other words — you’ll be the glue that connects sales, operations, events, and customer support into one seamless experience.

What You’ll Be Doing

Mobile Operations Support (Voodoo Van)
 Own the end-to-end coordination of our mobile/event operations, including:
 • Scheduling and logistics
 • COI and compliance coordination
 • Payment processing
 • Event execution support
 • Partnering with field teams to keep event days running smoothly

Omnichannel Sales Support
 Become the go-to support hub for:
 • Custom Orders
 • Internet Sales
 • EzCater orders
 • Toast troubleshooting and order entry support

You’ll help maintain brand consistency, reduce operational errors, and support stores with fast, accurate guidance.

Customer Experience & Lead Support
 You’ll serve as a primary point of contact for customers through hotline and digital channels, helping create a premium customer experience while turning inquiries into opportunities.

 • Apply sound judgment to implement immediate solutions aligned with Voodoo Doughnut’s hospitality standards
 • Research, document, and resolve guest cases from multiple channels including web, phone, social, online review sites, email, etc.

Who You Are
 • Friendly, personable, and confident communicating with customers and teams
 • Exceptionally organized with strong follow-through
 • Comfortable juggling multiple priorities at once
 • A proactive problem-solver who likes making systems better
 • Tech-comfortable and quick to learn platforms and processes
 • Someone with strong product knowledge or the ability to learn quickly

Bonus Points If You Have
 • Experience in operations, hospitality, catering, retail, or sales support
 • Familiarity with Toast, catering platforms, or event coordination
 • A customer-first mindset and a “jump in wherever needed” attitude

The Details
 • Temporary 3-month assignment
 • 25 hours per week
 • Fully onsite at our Portland, OR headquarters
 • Fast-paced, collaborative environment
 • Immediate impact and hands-on experience across operations and sales

If you love bringing order to chaos, creating great customer experiences, and being at the center of a growing operation — we’d love to meet you.